Who Are My Clients is a book that helps entrepreneurs understand and connect with their clients. It was written on the principle that a business cannot exist without having clients yet most companies know little about who they are. The book explores this current trend, what needs to change, how to make this change and offers strategies to integrate the knowledge in businesses.
The Partnership Charter is a comprehensive guide to the art of establishing and maintaining a business partnership. The book dispels common myths and presents a practical framework for launching, building, and sustaining a thriving business partnership.
Filled with hundreds of specific examples and organized into a coherent framework of practical concepts that can be applied by managers and entrepreneurs at all levels, Built to Last provides a master blueprint for building organizations that will prosper long into the 21st century and beyond.